Support
CONSULTING AND NETWORK SUPPORT
Is something in your network not performing the way you desire? Whether it is faulty technology, a congested network problem, or perhaps just a bad networking infrastructure altogether. K.C. Phone and Network Systems is here to help. Our experts are eager to take your business to the next level with reliability and long-lasting results.
PHONE BILL ANALYSIS
Professional third party review of your current billing statement to ensure you are only paying for services you need.
NETWORK ASSESSMENT
Detection of possible threats to your network including bandwidth, security, and redundancy.
COMMUNICATION CONSULTATION
We offer communications consulting for companies that need suggestions on how to improve their networking infrastructure.
VOIP ASSESSMENT
We test your networking infrastructure for Voice over IP readiness for the convergence of voice and data networks. Are you ready for VoIP?
LONG TERM SUPPORT AGREEMENTS
Perfect for complementing your manufacturer’s warranty, our support contracts cover a range of needs. Whether you need to add or relocate locations to resolving technical issues, we have technicians available for on-site support. Each support contract is customized for the equipment and services you desire to fit your unique needs and help you to stay on budget throughout the year regardless of what surprises may occur.
Have a quick question? No problem. Our help desk is here to minimize headaches and maximize productivity, providing you with ongoing technical support 24/7. With help desk support, you have fast and easy solutions that are only a call away.
We also provide remote support for several of our complete communication solutions. Remote support allows our technicians to troubleshoot, diagnose and many times resolve issues efficiently from a remote location. This keeps your expense down and is convenient for you.
Your voice and data systems play a major role in the day-to-day operations of your business. It is crucial to have a recovery strategy in place in the unfortunate event that your system is disrupted. Our disaster recovery and response services make it easy to keep your business assets protected, no matter the circumstances.
